Kaya Hotel Amman

Outstanding hotel in a peaceful residential area. Excellent facilities, superb breakfast and lovely rooms - the hotel kindly upgraded us to the suite. staff were amazing and couldn't do enough for you. Big thank you to the restaurant manager Ehab Qasrawi who catered for our every needs - a credit to the hotel as were all the other staff. Amazingly clean and not far by taxi (exceptionally cheap) to all the main attractions, others within walking distance. Do not hesitate to book - you won't be disappointed.

We were a group of ladies travelling together, and our stay at Kaya Hotel Amaan was superb. The Manager Marwan was fantastic he was always available to advise and resolve any queries we had. He assisted us with planning our excursions and gave us a great deal and a perfect bespoke itinerary. Amaan is very expensive so it was very much appreciated. My friend became unwell and needed some medication in the middle of the night, and staff were great in supporting us and went over and beyond. The food was great, and staff were so attentive - we were so well looked after. We also used the spa services and the hairdressers - the best blow dry I have ever had. So if you're staying at Kaya, then you must ask for Sabrin, and she will make your hair look amazing. Finally, I can not express enough gratitude to our guide and driver Rami, who spent the week taking us on local trips. No job was too big, and he ensured that we were safe and that we were not rushed. He would give us enough time at each site and provide us with information about the different places we visited. Kaya Hotel was a fantastic stay, and I would definitely visit again. A massive thank you to you all.

From my collection at the airport to my return I had a very relaxing and comfortable stay at the hotel. My initial driver Ibrahim welcomed me, spoke happily and freely of beautiful country on my transfer and made me very relaxed. I checked in very early and was given Arabic coffee as I entered and welcomed with warmth by the staff and checked in smoothly before settling in to my spacious room. I missed breakfast on the first day but the offerings when I did attend thereafter were amazing of both hot and cold, sweet and savory with a chef on hand to make fresh omelettes, should you require, whilst the breakfast room itself was very well managed by both Nezar and Manal who both kept a polite but attentive approach whilst I enjoyed the food on offer. Whenever I encountered anyone throughout the hotel they were always smiling and asking if anything was required or being courteous which always makes me smile, it doesn’t take much to be polite but everywhere I went I was greeted with a welcome. My room was on the second floor, at the front of the building and I opted for a one bed apartment which was very spacious with lovely views of the city and in particular of the King Abdullah 1 mosque which woke me each morning with the beautiful Adhan, a perfect start to each day. Sadly as with all stays there is an end and after reluctantly departing I had a very happy drive back to the airport with Omar and we laughed and shared each others music and I was kindly bought tea too before being dropped off in the early hours. Thank you to everyone, everyone, throughout the hotel who made me not only relaxed but welcomed throughout my stay, the whole staff at all times exceeded my expectations and I would always return here the the Kaya.

The staff were very friendly and always readily available to help on call, special mention to Rami and Mohammed Samreen who were always there to assist us and guided us during our stay. Rami especially really looked after us and drove us to far places. Thank you to Ahmad for also driving us to Petra. The whole staff are lovely, an amazing and unforgettable experience. The staff have warmed our hearts and we will miss them so much. Thank you also to Mr Marwan. The staff always looked to go the extra mile for us and made our trip easy and more memorable will definitely recommend this place for people to stay when they visit Amman as it is central near the temple of Hercules, Downtown, Roman Theatre. High standards of professionalism and great service offered providing high satisfaction levels and great value for money!

The hotel location was really great it gives you so many visiting opportunities. It is close to the city centre but also an easy access to other directions of Amman. We stayed in a 3 single beds room which was in all ways clean especially the toilet. The staff is magnificent, as if they are made to make your life easy. That applies to the nice 2 receptionists I met, Laith and Nour but I am sure all of them are the same. The concierge is super friendly and well organised. The hotel has a beauty salon that is run by a professional lady and has a barber shop. Drinks are free on the reception as a courtesy.